Absolutely Wonderful

(5/5)

Submitted by: M.B.

Brad Hicks from Made in the Shade was absolutely wonderful to work with!! He was communicative (via phone and text and keeping me apprised of everything), patient (even doing an outside consultation due to Covid) and spent a few hours showing me samples and figuring out the best shade for my needs.  Over 3 windows in a home office that get a lot of midmorning light and heat. He was incredibly honest too and came back to fix an issue that wasn’t his fault – a mistake from the vendor (he turned around right away after he had driven away).

He also went above and beyond to get a measurement of my crescent-shaped window by etching it (his suggestion to do that!). I wasn’t ordering the window from him (I ordered from an artist), I would recommend him without reservations. Great business, amazing customer service, and really excellent products (and assistance). You can see how beautiful the shade is (close up below) with the window piece he helped measure the window for above it and what the windows looked like before it was installed. We flipped the fabric (his idea) so the effect is really nice. You can’t see with the light behind it but the room looks incredible!

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