Reviews
See what customers have to say about us!
Brad and Team Were Super Helpful with Planning & Design
Brad and team were super helpful and thoughtful with planning and design. Price is fair! Install was flawless. Highly recommend Made in the Shade! Response from the owner: It was really great working with you, thank you so much, and glad the solar shades turned out so...
Brad and His Team Were Fantastic
I highly recommend going with Made in the Shade for your installation needs. Outside of the amazing quality and selection of products, Brad and his team were fantastic to work with. If I could write 1000 reviews I would. One of my best investments for sure! Response...
Jeremy Fixed Our Motorized Shade and Provided Expert Advice
Jeremy was very knowledgeable of products and listened to needs. He was able to get our motorized shade back working. He also provided his recommendation of the types of shades that would best fit our needs. We highly recommend Made in the Shade and working with...
Brad Was Great to Work With for Our Shade Installation
We've used Made in the Shade twice to replace old shades from another vendor, including 2 shades installed in the last week. We worked with Brad who was great to work with and did a good job on the install. They were able to match the color of our previous shades....
Carolyn and Family Went Above and Beyond
If I could give this place 10 stars I would! This was my first time ever buying shades and Carolyn and family went ABOVE and beyond to make this experience nothing but a breeze. I love that it's a family run business ,they are truly some of the nicest people I have...
Fantastic Partner for Our Shutter Installation Project
Jeremy was a fantastic partner to work with from the very start through finish of our project. We installed shutters throughout our entire house which was not a small undertaking. Jeremy was meticulous with the measurements he took and the installation of the shutters...
A Great Experience with Made in the Shade
I had a really great experience with Made in the Shade! Jeremy was incredibly patient when I had some vehicular problems happen on my way to the consultation, and on top of that he was very thorough with walking me through all my options and providing a timely...
Good Service and Quality Products at Fair Prices
Good service with quality products and fair prices. Highly recommend. Response from the owner: Thank you, it was really nice working with you! Read this review and more like it on our Google Business Profile.
Outstanding Service and Support from David
David was amazingly patient during the selection process. He went above and beyond with temporary blinds and installation of the final product was earlier than expected and smooth. Service was outstanding! Response from the owner: Thank you! We appreciate the kind...
Plantation Shutters That Complete Every Room Beautifully
David and Nolan came to the house when they said they would. They installed beautiful plantation shutters in 3 of our rooms. These shutters definitely complete each room. My family is extremely satisfied with the quality of the shutters, and how the installation went...
The Shutters Are a Perfect Addition to My Home
The shutters are a perfect addition to my house. It changed the aesthetic for the better. The workmanship and service exceeded my expectations. Response from the owner: Thank you for the kind review! I am glad you loved them. Jeremy Read this review and more like it...
Wonderful Product and Great Service at a Good Price
Wonderful product, great service, good price - what more could you ask for? Highly recommend! Response from the owner: Thanks so much it was so nice working with you, and really neat seeing the finish with the motorized shades! Read this review and more like it on...
Jeremy Was Great – Friendly and Professional Service
Jeremy was great! From our initial consult to our installation he was friendly, courteous and very professional. We are thinking of adding more and definitely would love to have him back to do the work and help us choose. This company does wonderful work and I highly...
Honest and Professional Window Treatment Services
Jeremy is a very honest and professional person. He is of great asset to the company. I will definitely refer him to my family and friends. Response from the owner: Annie, Thank you for your kind words. Merry Christmas! Jeremy Read this review and more like it on...
Great Experience with Solar Shade Installation
It was a pleasure working with Jeremy on getting our solar shades installed. Great experience all around from measuring to the installation! Response from the owner: Anya Thanks for the kind review! Jeremy Read this review and more like it on our Google Business...
Top-Notch Window Treatment Services
Very professional, kind and respectful. Before entering my home they put boot covers on. The blinds fit perfectly and made of good quality material. This is the second time I have used this company. Their service is top notch. Thank you, Darla Response from the owner:...
Fast and Efficient Window Treatment Service
Made In The Shade of Durham NC were fast and efficient. I would recommend this company and these folks to anyone looking for window treatments. Response from the owner: Thanks so much Jane, it was really nice working with you! Read this review and more like it on...
Very Professional, High Quality Product
Very professional, high quality product. Response from the owner: It was great working with you, thanks so much for this recommendation! Read this review and more like it on our Google Business Profile.
So Pleased with the Results
We recently had ten windows in our new home outfitted with blinds, shades and shutters from Made in the Shade, and we are so pleased with the results. The quality and craftsmanship are exceptional. David and his team made the entire process seamless, from selecting...
Shutters Look Beautiful
Shutters look beautiful are we are very pleased! A pleasure to work with. Response from the owner: So glad for the opportunity to work with you, and great to see everything turn out so nicely! Read this review and more like it on our Google Business...
Very Professional, Timely, Meticulous Work
Very professional, timely, meticulous work. Lots of choices! Thanks for great service. I recommend! Response from the owner: Nancy Thank you for the kind review! We enjoyed working with you. Jeremy Read this review and more like it on our Google Business...
Fantastic Company for Window Treatments
Made in the Shade is a fantastic company. They helped us decide which shades would be best and installed them - they look amazing. Response from the owner: Thanks so much, it was really nice working with you. Looking forward to future projects! Read this review and...
Very Professional and Knowledgeable
Brad did a great job of installing the blinders in about an hour! From ordering to delivering to installing, he was very professional and knowledgeable throughout.. thank you! Response from the owner: Thank you, it was great working with you, and looking forward to...
Both Experiences Were Exceptional
This was the second time we used MITS. Both experiences were exceptional. They provided good and useful advice. They were professional, friendly, and punctual. Highly recommend. Response from the owner: Thank you so much for these kind words. It has been great working...
Helpful and Kind
Carolyn has been so helpful and kind, she makes sure to work with you for scheduling, budget, and peace of mind. They even do a free in-house consultation and put temporary shades on your windows before the actual installation appointment. Look no further for your...
Very Experienced – Best Product!
Brad was highly professional & very experienced in helping me select the best product for my needs. Extremely satisfied with the finished product which provides a beautiful esthetic & privacy to my outdoor living space. Looking forward to using this company...
Solar Shades That Exceeded Our Expectations
Very good experience from start to finish. We had motorized solar shades installed on our screened porch. Our objective was to reduce afternoon heat and glare from the sun and to prevent rain from getting into the porch area. The solar shades exceeded our expectations...
Great Service and Outstanding Workmanship
Great service and outstanding workmanship. Highly recommended. Response from the owner: Thank you, it was fantastic working with you! Read this review and more like it on our Google Business Profile.
A Pleasure Doing Business with Made in the Shade
We purchased all new blinds for the house. They were ordered and installed in a timely and professional manner at a reasonable price. It was a pleasure doing business with made in the shade. Response from the owner: So glad we could work with you, thanks so much! Read...
Fantastic from Start to Finish with Made in the Shade
Brad was fantastic from start to finish! We love our shades! The process of getting them was a joy! Response from the owner: It was great working with you, thanks so much! Read this review and more like it on our Google Business Profile.
Great Friendly Professional Service at Made in the Shade
Great friendly professional service. Response from the owner: Thanks so much, it has been great working with you! Read this review and more like it on our Google Business Profile.
A Pleasure to Work with Brad at Made in the Shade
Such a pleasure to work with Brad at Made in the Shade! Love his ideas and the quality of the product! Brad has a great eye for design but he also really listened to to my vision and I love the final choices! I got 2 valances, 2 roman shades, and pleated shades. Each...
Seamless and Enjoyable Process for Window Shades
Brad made the entire process seamless and enjoyable. We were looking for a simple solution and after one consultation Brad was able to guide us to shades that we absolutely love! The level of service and quality of install is fantastic. Highly recommend! Response from...
Excellent Customer Service and Price Point for Window Coverings
Brad Hicks from Made in the Shade was excellent to work with. He was extremely knowledgeable about window coverings and provided good product guidance without being pushy. Overall, very pleased with the price point, customer service, and installation. Would highly...
Customer Service 10/10, Affordability 10/10
Brad called me within minutes of me sending in a request to Graber for a set of blinds breaking at my business. I sent him the information on them. He called Graber for me and tried to see if he could get them on warranty. Because of the issue, they don’t cover it....
Quick, Clean, Polite – product looks fantastic!
The entire experience from the design to the installation and now to the beauty and use of the shutters has been exceptional. Jeremy was very helpful in helping us make decisions about what window coverings would provide the privacy and light and look we wanted in our...
It Was A Great Experience
Recently used Made in the Shade to cover 25+ windows including an electric shade for the back slider. From start to finish, Brad Hicks walked us through selection through installation. It was a great experience. Will be using them to add curtains to a few rooms....
Great Company!
Great company to work with from sales to installation! Response from the owner Thanks, I enjoyed working with you! Read this review and more like it on our Google Business Profile.
Outstanding Product and Service
Outstanding product and professional service!! I highly recommend Brad and the team!! Read this review and more like it on our Google Business Profile.
Excellent Job and High Quality
We are very pleased with the excellent job and high quality of the service. Brad is a professional and kind person who responds to my emails promptly and provides outstanding service. We highly recommend him. Yadira Read this review and more like it on our Google...
Very Friendly and Professional Service
Owner and installer Brad was wonderful to work with. Very friendly and professional. Excellent product! Would highly recommend to anyone looking for window coverings/shades for their home. Response from the owner Thank you for these kind words, it was really nice...
Everyone Goes Out of Their Way for Great Service
We've completed our eighth job with the fine people at Made in the Shade, Durham/Chapel Hill. Obviously if we weren’t pleased with their product and service, we wouldn’t keep coming back. The entire team goes out of their way to recommend the best products for our...
Excellent Work and Beautiful Shades
Excellent work. Beautiful shades. Really nice people. Response from the owner Thanks so much, it was great working with you! Read this review and more like it on our Google Business Profile.
Wonderful to Work With for Fast Service
Jeremy was wonderful to work with. Fast turn around, easy to schedule and efficient. Response from the owner Liz Thank for the kind review! It was great to work with you. Jeremy Read this review and more like it on our Google Business Profile.
Could Not Be Happier
Could not be happier with Made in the Shade service and integrity. It’s so great to work with someone who keeps their word and does a good job on time. The quality was excellent and I can’t say enough about Brad and his excellent customer service. Great attitude and...
Entire Process Was Top-Notch
Made in the Shade is great. From consultation to installation, the entire process was top-notch. I really appreciated the time Jeremy took to figure out the best solution for my space. The end result was phenomenal. Highly recommend this company. Response from the...
Wholeheartedly Recommend
I wholeheartedly recommend Made in the Shade! Jeremy was wonderful to work with and clearly knows his products. He helped me think through what I wanted, helped me problem solve a few areas, and was patient and personable throughout. I could not be happier with the...
Wonderful and Easy to Work With
We had such a good experience with our new office shade that we decided to put another shade in our dining room. Jeremy was wonderful. He is very professional and easy to work with. We have recommended him to several people. Response from the owner John Thanks for the...
Immediate Response and Professional Service
We were very pleased with the immediate response we received when we 1st contacted Brad. He came to our home within a few days to help us decide what would best fit our needs. Brad looked at each room and made suggestions based on the amount of light that enters the...
Pleasure to Work With
Dave was a pleasure to work with. He came up with an excellent solution for my window-shade issue and installed it himself. Very satisfied -- and he didn't mention how messy my house is! Many thanks. Response from the owner Thank you Edison! We enjoyed working with...
Wonderful Company to Work With
Made in the Shade is a wonderful company to work with. They did a great job installing shades for our screen porch. They deserve more than 5 Stars. Response from the owner Sharon Thanks for the kind review. I am thankful you love your new shades. Jeremy Read this...
Start to Finish, Everything Went Perfectly
Brad from Made in the Shade responded shortly after my online inquiry, made an appt for the next day, gave us a very reasonable quote on an excellent product, and ordered the cellular shades immediately. They arrived in less than a month and Brad and his team...
Made in the Shade Was Awesome
Made in the Shade was awesome. Brad Hicks knows his product lines and the installation went flawlessly. Unlike other companies, he came to the house, gave good feedback and a reasonable price. Highly recommend Made in the Shade!!! Response from the owner: Fantastic...
Fantastic Service and Fast Installation
I went into full panic mode when the painters threw away the blinds in my rental home as I was getting it ready for new residents. With the move-in date quickly approaching, the large blind company I had used before couldn’t even send a consultant for three weeks....
A Real Pleasure
I appreciate the extra effort Jeremy took to prepare for working with the unconventional building materials in our house. He was extremely helpful when we were choosing our shades, and he and Nolan did a great job installing them. A real pleasure. Response from the...
Excellent Experience with Plantation Shutters
Excellent experience! Brad and his team were professional, knowledgeable, and punctual. Installation of plantation shutters and motorized shades exceeded expectations. We will definitely use Made in the Shade again! Highly recommend! Response from the owner: Thank you...
Overwhelmingly Recommended
I just loved working with Brad and his team. After asking my local Facebook group for recommendations for local businesses who could put up blinds in our new construction, everyone overwhelmingly recommended Made in the Shade. Now I understand why! Brad was...
Easy and Stress-Free
From start to finish, this has been an easy and stress-free installation of new blinds. Brad is so nice, extremely helpful, and very knowledgeable. While I was not home, my husband said it took less than an hour for Brad and his assistant to put all new blinds on our...
Courteous and Timely Service
Brad was courteous and delivered the service timely. The job was absolutely beautiful. Response from the owner: It was really nice working with you. Thank you so much for the opportunity! Read this review and more like it on our Google Business Profile.
Professional, Affordable, and Prompt Service
Jeremy and Made in the Shade was professional, affordable, and prompt. Response from the owner: Thank you for the recommendation! It was a pleasure working with you. Read this review and more like it on our Google Business Profile.
Excellent Experience with Made in the Shade
Our experience with Made in the Shade was excellent. Brad met our expectations for our requirement meeting each promise date for the installation while providing a quality product. Response from the owner: Great working with you... thank you! Read this review and more...
Exceeded Expectations with Window Treatments
Jeremy exceeded expectations. He knows his business! He guided us through choosing shutters and roller shades. We thought the process was going to be a color and selection nightmare but Jeremy simplified everything in his calm, confident manner. The installation was...
Excellent Experience from Start to Finish
Excellent experience from start to finish—responsive, knowledgeable, courteous. Kudos to Brad and company. Response from the owner: Thank you, it was really nice working with you. Very glad you enjoyed the experience! Read this review and more like it on our Google...
Fantastic Service with High Quality Work
David Richardson and his team are fantastic! David assisted me with multiple window projects over the last few years, and every interaction from shade selection to installation was top notch. All of the end products (blackout cellular shades and natural shades)...
Pleased with the Window Shades
It was a pleasure doing business with Brad, Nathaniel and team. They were professional, courteous and timely. I’m more than pleased with the window shades as they look great and are functional for blocking light and keeping things cooler in the heat of this summer....
The Best Choice
Smart fit honey comb shades are the best and Brad is excellent in what he does No strings yeh! Response from the owner: Thanks, it was great working with you! Read this review and more like it on our Google Business Profile.
Really Honest and Helpful
From my initial phone call to my consultation, everyone there is so friendly and willing to help. We just bought a new home and I had assumed some of our blinds were broken so we called Made in Shade thinking we would work with them to order new blinds. Jeremy came...
Very Happy – Family Business
I was very happy with Brad. He was able to come to my house and help me plan my window covering not long after I contacted Made in the Shade. It’s a family business and I was very comfortable with them! Once they arrive he installed them and they are perfect. I have...
Very Smooth Experience
Very smooth experience. Response from the owner: Thanks David, it was great working with you! Read this review and more like it on our Google Business Profile.
Turned Out Beautiful
Brad was great. He has installed the SmartDrape for my patio door and it has turned out even more beautiful than i thought. He is very professional. Response from the owner: It was really nice working with you, and I'm so glad that you are enjoying the new SmartDrape....
New Shades Are Awesome
I met Brad in my neighborhood doing another job and asked him about fabric shades. He came to my home the same day to give me a free estimate. I really liked the samples and his estimate and ordered that day. Yesterday Brad installed my new shades and they are...
What a Relief
From first contact to installation, it was a delight to work with Jeremy. He was friendly, listened well, understood exactly what I needed, made a perfect recommendation, and got measurements all within a very efficient time span. Yesterday he hung the shades, again...
Timely, Professional, and Trustworthy
Both my mom and I have worked with Made in the Shade West Triangle. They are absolutely wonderful. They are timely, professional, very kind, trustworthy, and clean. I have nothing, but great things to say. We are very happy with our blinds, they look great and I would...
Amazing Job on Our Shutters
David Richardson and team did an amazing job on our shutters for our house. The shutters are gorgeous and amazing quality. We also got a top down/bottom up shade that is fantastic for our master bathroom. Highly recommend Made in the Shade of Durham for all your...
Highly Recommend
I highly recommend Made in the Shade. During a home visit, one of their experienced technicians helped me narrow down a wide range of options for two large non-standard windows. Throughout the measurement, quote, installation and billing processes, their team was...
Great Job Made in the Shade
We can't express how much we appreciate the great job Made in the Shade did on our window treatments. Jeremy was a pleasure to work with in every way - professional, prompt, knowledgeable, and friendly. We initially ordered shades for our kitchen/dining area, but...
Awesome Customer Service
Wow! Awesome customer service and friendly staff. Brad helped my wife and me pick out some window shades for her office that really made the place look great. We needed something to match existing shades in the room and to block the sun. Brad and Made In The Shade...
Very Positive Experience
My husband Rick and I had a very positive experience in working with Brad and the Made in the Shade team to complete window coverings for our new home. Our home is on a lake in Durham and we were able to have shades placed that will give us privacy at night but during...
I Loved Everything About It
I was so pleased with Brad. Everything about the company from the promptness to the after installation. He kept me informed about my order. Once the order was received he called to schedule installation. Came the next morning and did an excellent job! What I liked the...
I Highly Recommend
I highly recommend Made in the Shade. During a home visit, one of their experienced technicians helped me narrow down a wide range of options for two large non-standard windows. Throughout the measurement, quote, installation and billing processes, their team was...
They Are Absolutely Wonderful
Both my mom and I have worked with Made in the Shade West Triangle. They are absolutely wonderful. They are timely, professional, very kind, trustworthy, and clean. I have nothing, but great things to say. We are very happy with our blinds, they look great and I would...
Very Helpful
Brad was very helpful with suggesting a solution to my needs. His suggestion, quote and installation were done quickly and professionally. I am very glad I went with this and not a cheaper Lowe’s or Home Depot version. Read this review and more like it on our Google...
Absolutely Wonderful
Brad Hicks from Made in the Shade was absolutely wonderful to work with!! He was communicative (via phone and text and keeping me apprised of everything), patient (even doing an outside consultation due to Covid) and spent a few hours showing me samples and figuring...
Fabulous Job
Brad did a fabulous job for us making and installing a new cornice which made a huge difference to the whole room. He is a pleasure to work with — smart, thoughtful in guiding us through choices and very nice. I would hire him again in a nano second. Read this review...
Great Customer Service
Great customer service from Brad at Made in the Shade and now with the sun not heating the front porch I have it MADE IN THE SHADE. Thanks Brad. Read this review and more like it on our Google Business Profile.
Great Customer Service
Thank you Brad for the great customer service! He took a lot of time walking us through the many window treatment options. Delivery was earlier than projected, followed by a high quality installation. Thanks for a job well done, we love the finished product.
They Went the Extra Mile
I highly recommend Made in The Shade. Our church needed a custom shade for our kitchen and our fellowship hall. I knew after meeting and talking with Brad Hicks that he was a man of integrity. His values and morals as a person was noticed right away. After agreeing to...
Super Easy and Stress-Free Experience
We loved the convenience of being able to select just what we needed in our home. Brad made the process super easy and stress-free as we discussed the options. He went the extra mile to make sure everything fit perfectly. And it all looks great! Highly recommend Brad...
These Folks Are Wonderful
These folks are wonderful. We have some shades that we inherited with the house. One wasn't working. Beth, with Made in the Shade found a free spot in Jeremy's schedule. He came out and put a lot of time diagnosing the problem on a shade w/o a maker's name on it....
It’s the Best Service
They came at the right time exact as they promised, did a great job . 🔥 It’s the best service . Now our windows are open to the sun ❤️🤧😂🌿 Response from the owner Thanks Oksana, so glad everything went smoothly, it was great working with you! Read this review and more...
Knowledgeable and Accommodating
It is no wonder this business has 5 stars as their average! Carolyn, one of the owners, actually came to my house to pick up a broken blind for repair. She is so warm, friendly and engaging. I knew immediately I was in the right hands. She was honest that an attempt...
Nothing But Good Things to Say
Carolyn is patient and knowledgeable. The install crew is great as well. Nothing but good things to say about the whole experience from my first phone call to completion within 2.5 weeks! Response from the owner Thank you for your kind review! It was our pleasure to...
Efficient, helpful, honest, and good value
Efficient, helpful, honest, and good value. Response from the owner Thanks Brandon, it was great working with you, and looking forward to again! Read this review and more like it on our Google Business Profile.
It Came Out Perfect
The owner, Brad hicks, personally assisted in the install. Two battery operated blackout screen for two large sliding glass doors. It came out perfect! Brad is very professional! Easy to get in touch with, kept me informed and all for very reasonable price! Could not...
Beyond Pleased
Made in the Shade installed blinds on all the windows in my new house in June and were just back to do valances and plantation shutters on my sliders. David is wonderful to work with and I am beyond pleased with how everything turned out. Would not hesitate to...
Highly Recommend
Jeremy Fairchild went out of his way to help me with my Roman Shades. He is a kind and professional man. I highly recommend him. Response from the owner Katharine, thank you for your kind review. It was my pleasure to be able to help you. Read this review and more...
Highly Recommend
Brad initially came by for our estimate to install blinds on all our windows, including a sliding glass door and a sunshade for our porch. He offered lots of options, colors and great advice. We placed our order and our blinds came in sooner than expected! We then set...
Great Experience
Great experience with David's company in all aspects. Response from the owner Thanks so much! Read this review and more like it on our Google Business Profile.
Highly Recommend
Amazing work by Brad and team! Highly recommend Made in the Shade of Durham & Chapel Hill for your home. Response from the owner Thanks Corey, it's been great getting to know you and working with you. Thanks for this great recommendation! Read this review and more...
Exceptional Customer Service
We had our entire house outfitted with window treatments about a year and a half ago by MITS. Yesterday, a little problem arose. I called them; a REAL HUMAN person responded and referred me to the actual real person who fixes these things and was at that time on the...